All Systems Operational
Account Management
Operational
Alteryx
Operational
Box (pitt.box.com)
Operational
Box Content API
Operational
Box Uploads/Downloads
Operational
Box Login/SSO
Operational
Box Uploads/Downloads
Operational
Box Collaboration
Operational
Box Sharing (Shared Links)
Operational
Box Box Website
Operational
Box Login/SSO
Operational
Box Box Sync
Operational
Box Box Drive
Operational
Box FTP
Operational
Box Login/SSO
Operational
Box Uploads/Downloads
Operational
Central Directory Service (CDS)
Operational
Cognos
Operational
Concur Travel & Expense
Operational
Document Management (Perceptive Content)
Operational
Electronic Research Notebooks (LabArchives)
Operational
Email
Operational
Pitt Email and Calendar
Operational
Enterprise Spam and Virus Filter
Operational
Advanced Threat Protection
Operational
Mailing Lists (Mailman)
Operational
Emergency Notification Service (ENS)
Operational
Enterprise Active Directory (AD)
Operational
Enterprise Digital Signage
Operational
Enterprise Network File Storage (Andrew File System)
Operational
Enterprise Relationship Management (Salesforce)
Operational
ERM Service Desk (Salesforce Service Cloud)
Operational
ERM Knowledge (Salesforce Knowledge)
Operational
ERM Recruiting (Salesforce Marketing Cloud)
Operational
Enterprise Web Hosting (EWI, Pantheon, AFS)
Operational
eSignature Service (DocuSign)
Operational
Faculty Information System (Elements)
Operational
Find People (find.pitt.edu)
Operational
InfoReady Review
Operational
IP Address Management (IPAM)
Operational
Learning Management System (Canvas)
Operational
Lecture Capture (Panopto/Pitt Video)
Operational
LinkedIn Learning
Operational
Microsoft Azure
Operational
Virtual Computing Lab
Operational
Virtual Desktops for Remote Work
Operational
Microsoft Office 365
Operational
Microsoft OneDrive
Operational
My Sites (SharePoint Online)
Operational
Office ProPlus
Operational
Teams
Operational
My Pitt website
Operational
my.pitt.edu
Operational
NameCoach
Operational
Online Survey System (Qualtrics)
Operational
Oracle Analytics Cloud (OAC)
Operational
NotifyU Text Messaging Service
Operational
Oracle EPM (PBCS and others)
Operational
PBCS, Grants, Tuition, Operating PCM
Operational
PantherExpress (Jaggaer)
Operational
Pitt Mobile (ReadyEducation)
Operational
Pitt on the Hub (online software store)
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Operational
PittNet Wi-Fi and Wired Networks
Operational
PittNet Wired Network
Operational
PittNet Wi-Fi
Operational
Pitt Guest Wi-Fi
Operational
PittNet Gaming Network
Operational
Eduroam
Operational
GlobalProtect VPN
Operational
Pitt Passport
Operational
Single Sign-On
Operational
Multifactor Authentication (Duo)
Operational
Pitt Password Manager (LastPass)
Operational
PittPAY
Operational
Pitt Print
Operational
Pitt Professional
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Operational
Pitt Worx
Operational
PRISM
Operational
Residence Hall Wi-Fi (MyResNet)
Operational
Security Alerts (phishing scams, new vulnerabilities, etc.)
Operational
Software Download Service
Operational
Student Information System (PeopleSoft)
Operational
Tableau
Operational
Talent Center
Operational
Vincent Payment Solutions
Operational
Vendor-Hosted Websites
Operational
Voice Services / Telecommunications
Operational
Telecommunications (Avaya)
Operational
Digital Voice / Unified Communications (Teams)
Operational
Workspace Reservation System (Condeco)
Operational
Zoom Video Conferencing
Operational
Zoom Web Portal
Operational
Zoom Zoom Video Webinars
Operational
Zoom Zoom Meetings
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Chat
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Personal Web Pages, Linux Timesharing, and AFS Unavailable May 3 – 5
May 3, 2024 17:00 - May 5, 2024 07:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
May 01, 2024 - 12:22 EDT
May 01, 2024 - 12:22 EDT
Scheduled -
The Linux Timesharing and Andrew File System (AFS) Services, used for programming, creating personal webpages, and running specialty engineering and mathematics software, will be unavailable during extended maintenance between Friday, May 3, at 5 p.m. until Sunday, May 5, at 7 a.m. The hosting of personal web pages at www.pitt.edu/~user or sites.pitt.edu/~user will also be affected by the maintenance. The systems will be returned to full service earlier if the upgrades are completed ahead of schedule.
Pitt Information Technology (Pitt IT) scheduled this maintenance during the weekend between semesters to minimize customer impact. The maintenance timeframe includes completing full system backups, before updating and testing AFS and Linux Timesharing servers. Newer versions of some common Linux tools will also be made available, such as compilers.
Pitt IT will implement these changes and has conducted checks to ensure the systems are ready. In the unlikely event that issues or problems prevent the upgrade, rollback procedures are also in place to ensure continuation of all systems and updates will be provided at status.pitt.edu.
This upgrade is required for continued vendor support and security updates to ensure high levels of availability, secure work environment, and the continued reliability and stability of these services.
Please share this information with others in your department as appropriate and submit a request to the Technology Help Desk or call +1-412-624-HELP (4357) if you have any questions about this announcement or experience issues related to this maintenance. This effort is being led by Anthony DiGregorio, Pitt IT’s associate director of operations.
May 01, 2024 - 12:17 EDT
Pitt Information Technology (Pitt IT) scheduled this maintenance during the weekend between semesters to minimize customer impact. The maintenance timeframe includes completing full system backups, before updating and testing AFS and Linux Timesharing servers. Newer versions of some common Linux tools will also be made available, such as compilers.
Pitt IT will implement these changes and has conducted checks to ensure the systems are ready. In the unlikely event that issues or problems prevent the upgrade, rollback procedures are also in place to ensure continuation of all systems and updates will be provided at status.pitt.edu.
This upgrade is required for continued vendor support and security updates to ensure high levels of availability, secure work environment, and the continued reliability and stability of these services.
Please share this information with others in your department as appropriate and submit a request to the Technology Help Desk or call +1-412-624-HELP (4357) if you have any questions about this announcement or experience issues related to this maintenance. This effort is being led by Anthony DiGregorio, Pitt IT’s associate director of operations.
May 01, 2024 - 12:17 EDT
IP Address Management System Maintenance Scheduled on May 3-4; No Service Disruption Expected
May 3, 2024 23:00 - May 4, 2024 07:00 EDT
Beginning at 11 p.m. on Friday, May 3, and continuing through 7 a.m. on Saturday, May 4, Pitt Information Technology will upgrade the University’s IP Address Management system (IPAM).
No service disruptions are anticipated, and checks have been completed to ensure that the system is ready for the upgrade. Pitt IT will be monitoring services and actively engaged with the vendor (Bluecat) throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the unlikely event of a service disruption, updates will be provided at status.pitt.edu.
Pitt IT scheduled this maintenance to occur after the conclusion of spring term to minimize any potential disruption to the University community.
This upgrade is part of vendor-recommended best practices to ensure continued security, stability, and reliability of the system. There will be no notable changes to the system and no action required by users once the upgrade is completed.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted on Apr 26, 2024 - 15:56 EDT
No service disruptions are anticipated, and checks have been completed to ensure that the system is ready for the upgrade. Pitt IT will be monitoring services and actively engaged with the vendor (Bluecat) throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the unlikely event of a service disruption, updates will be provided at status.pitt.edu.
Pitt IT scheduled this maintenance to occur after the conclusion of spring term to minimize any potential disruption to the University community.
This upgrade is part of vendor-recommended best practices to ensure continued security, stability, and reliability of the system. There will be no notable changes to the system and no action required by users once the upgrade is completed.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted on Apr 26, 2024 - 15:56 EDT
Student Information System Unavailable This Weekend During Maintenance (May 4-5)
May 4, 2024 23:00 - May 5, 2024 07:00 EDT
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, May 4, at 11 p.m. until Sunday, May 5, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
This update released by Oracle/PeopleSoft involves deployment of Financial Aid FAFSA Simplification patches to PeopleSoft production. Duration of this maintenance is expected to last approximately 3-4 hours, and may not entail a complete outage as deployment may be possible in rolling fashion. There may also be some additional patch deployments as the Department of Education and Oracle/PeopleSoft work to address any bugs that are outstanding or new ones that surface. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on May 4. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a request to the Technology Help Desk https://www.technology.pitt.edu/helprequest at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on May 01, 2024 - 13:30 EDT
This update released by Oracle/PeopleSoft involves deployment of Financial Aid FAFSA Simplification patches to PeopleSoft production. Duration of this maintenance is expected to last approximately 3-4 hours, and may not entail a complete outage as deployment may be possible in rolling fashion. There may also be some additional patch deployments as the Department of Education and Oracle/PeopleSoft work to address any bugs that are outstanding or new ones that surface. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on May 4. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a request to the Technology Help Desk https://www.technology.pitt.edu/helprequest at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on May 01, 2024 - 13:30 EDT
Talent Center Unavailable During Brief Evening Maintenance May 7
May 7, 2024 20:00-21:30 EDT
The Talent Center System will be unavailable for a brief period the evening of Tuesday, May 7 from 8 to 9:30 p.m. while the Talent Center Team makes a configuration update. The maintenance period was determined by the Office of Human Resources in order to limit the number of impacted users.
This planned outage will not impact the career sites.
The Talent Center Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the Talent Center Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at status.pitt.edu. https://status.pitt.edu
Please contact the Technology Help Desk online at https://technology.pitt.edu/helprequest if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HRIS Business Analyst responsible for Talent Center administration.
For questions or concerns about Talent Center, please submit an inquiry he Office of Human Resources. https://hr.pitt.edu/contact-ohr
Posted on Apr 29, 2024 - 10:20 EDT
This planned outage will not impact the career sites.
The Talent Center Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the Talent Center Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at status.pitt.edu. https://status.pitt.edu
Please contact the Technology Help Desk online at https://technology.pitt.edu/helprequest if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HRIS Business Analyst responsible for Talent Center administration.
For questions or concerns about Talent Center, please submit an inquiry he Office of Human Resources. https://hr.pitt.edu/contact-ohr
Posted on Apr 29, 2024 - 10:20 EDT
PRISM Impacted During Evening Maintenance on May 9
May 9, 2024 18:00 - May 10, 2024 02:00 EDT
PRISM, the University of Pittsburgh’s enterprise financial system, may experience minor delays with jobs that move data to and from the system while the vendor performs cloud maintenance from Thursday, May 9, at 6 p.m., through 2 a.m. on Friday, May 10.
Though the system is expected to remain available, users should complete transactions ahead of the maintenance period as a precaution.
The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. This maintenance is required by the vendor to help ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems.
Pitt IT has completed checks to ensure that the system is ready for the update and will monitor progress during the period. In the unlikely event that an issue or problem arises, Pitt IT will work to correct it and will post an update to status.pitt.edu. https://status.pitt.edu/
Please submit a request to the Technology Help Desk https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if have any questions or experience issues related to this maintenance. This effort is being led by Bill Rupp of Pitt IT’s Enterprise Applications team.
Posted on May 03, 2024 - 13:09 EDT
Though the system is expected to remain available, users should complete transactions ahead of the maintenance period as a precaution.
The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. This maintenance is required by the vendor to help ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems.
Pitt IT has completed checks to ensure that the system is ready for the update and will monitor progress during the period. In the unlikely event that an issue or problem arises, Pitt IT will work to correct it and will post an update to status.pitt.edu. https://status.pitt.edu/
Please submit a request to the Technology Help Desk https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if have any questions or experience issues related to this maintenance. This effort is being led by Bill Rupp of Pitt IT’s Enterprise Applications team.
Posted on May 03, 2024 - 13:09 EDT
Student Information System Unavailable Overnight During Weekend Maintenance (May 18-19)
May 18, 2024 23:00 - May 19, 2024 00:00 EDT
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, May 18 at 11 p.m. until Sunday, May 19 at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on May 13. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a request to the Technology Help Desk https://www.technology.pitt.edu/helprequest at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on May 01, 2024 - 16:55 EDT
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on May 13. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a request to the Technology Help Desk https://www.technology.pitt.edu/helprequest at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on May 01, 2024 - 16:55 EDT